Terms of service

Our goal is simple — to help you unwind, relax, and sleep more deeply.

By using our website and purchasing from Help Me Sleep, you agree to the following terms. We’ve kept them clear and simple — just like your nightly ritual.

🛍 Orders

All orders are subject to availability.
We reserve the right to cancel or limit orders if necessary, including in cases of pricing errors or suspected misuse.

You will receive an email confirmation once your order has been placed.

💳 Pricing & Payments

All prices are listed in Australian Dollars (AUD) unless otherwise stated.
Payments are processed securely through our checkout providers.

We reserve the right to adjust pricing at any time.

🚚 Shipping

Delivery timeframes are estimates only.
Help Me Sleep is not responsible for delays caused by shipping carriers or external factors.

Once your order has shipped, you will receive tracking details where available.

🌿 Product Use

Our products are designed to support relaxation and better sleep routines.
They are not intended to diagnose, treat, cure, or prevent any medical condition.

If you have sensitive skin, allergies, or medical concerns, please consult a healthcare professional before use.

Discontinue use if irritation occurs.

🌙 Ritual Guidance

Any guides, rituals, or recommendations we provide are for general wellbeing purposes only.
Results may vary from person to person.

🔁 Returns & Ritual Support

Please refer to our Returns & Refunds Policy for full details.
We offer Ritual Support to help tailor your sleep experience.

📸 Content & Images

All content on this website — including images, text, branding, and guides — belongs to Help Me Sleep and may not be copied or used without permission.

⚖️ Limitation of Liability

Help Me Sleep is not liable for any indirect or consequential damages arising from the use of our products or website.

Our liability is limited to the value of the purchased product.

🔄 Changes to Terms

We may update these Terms from time to time.
Any changes will be reflected on this page.

✉️ Contact

If you have any questions, reach out — we’re here to help you create your perfect sleep ritual.